HUNDREDS of cheated Mattress Firm customers are owed $160 each after it ‘deceptively’ advertised ‘fake’ discounts.
The company has agreed to pay out $5.48million in settlement fees after it was found guilty of violating consumer protection laws.
Mattress Firm customers in California are due extra cash or a store credit[/caption]
The payout is for customers in California who purchased one to four mattresses in a single transaction from the brand’s website between August 1, 2020 and July 16, 2024.
The retailer, which has locations across the country, denies any wrongdoing.
The lawsuit was filed in California federal court and alleges the retailer advertised products on its website at fake sale prices to trick customers into thinking they were getting a bargain.
Erica Hampton took the firm to court after she visited the website in June and bought a mattress she was told had 30 percent off.
She thought she’d been a savvy shopper after it was listed as $545.99, down from $799.99.
But ten days after making the purchase, she noticed the same mattress was being sold on the website for $489.99, with a ’38 percent discount’ from the reference price.
Ms Hampton claimed her mattress was not sold at the regular price at any time during the 90-day period before her purchase.
She also slammed the company and claimed the retailer rarely offers its so-called discounted items for sale at their usual price, making their ‘discounts’, false.
“Anyone visiting the website who buys an item on ‘sale’ from a stricken former or regular price is being misled,” the Mattress Firm class action lawsuit stated.
The prices were “inflated prices posted to lure consumers into purchasing items”, it added.
Customers can either receive a cash payment or a store credit based on the number of mattresses they previously purchased.
For those who bought one mattress, they are entitled to a $40 payment, for two they will receive $80, for three mattresses it’s $120, and for four a whopping $160.
Customers who do not file a claim will automatically receive a store credit.
The deadline to claim is August 5, 2025.
The Sun has contacted Mattress Firm for comment.
This comes after Amazon has been accused of secretly raising prices ahead of its annual Prime Day sale event.
Last week, consumers took to social media to argue the e-commerce giant convinced them of deals that weren’t there.
“We all know Prime Day is a scam, but it’s just so lazy now I don’t know why they spend the money to advertise it,” a frustrated shopper fumed in a Reddit thread.
They proceeded to explain that ahead of Prime Day, which runs for four days this year from July 8 to 11, at least 20 items were bookmarked in their cart.
By the time the first day of Prime Day arrived, the customer claimed only 10 were marked as discounted from their previous listing.
Except, the discount marking was allegedly fake, per the shopper.
“The sale? Wasn’t one. Was just the same price it was before prime day, but with the red icon with a percentage off cause they rose the list price to make them look like they were on sale,” they claimed.
“Stuff like that should be outright illegal.”
Basically, the Amazon fan argued that the company quietly took the listing for a product and raised it just before Prime Day, so it could then lower it back to the standard price point.
Effectively, there’d be no change if that were accurate.
Another shopper claimed to have a similar experience, noting that “only one item” in their card had a lowered price, but “the rest were just the same as before, just with a different logo for Prime Day.”
Still, several others said their Prime Day discounts were the real deal.
“Wow, I’ve had the same 20 items in my cart for about a month now. The prices regularly go up and down a few cents. I checked everything yesterday.
“Today, yesterday’s prices were discounted anywhere from 25 to 50%!” a fellow consumer exclaimed.
“I saved a good chunk on makeup and body care today!”
“All my cat’s food is 50% off. Me love this scam,” another added.
A third said they were “tracking two items” for about three months, and Prime Day sales showed that “both are a fair bit cheaper, cheap enough for me to finally buy.”
Amazon does have a 90-day price tracker graph available for many items through its mobile application and website.
Next to a product listing, a “Price History” button should be available.
If not, it can be looked at through the company’s AI assistant, Rufus.
