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‘Houston, we’ve had a problem’ How legendary astronaut Jim Lovell led the Apollo 13 space miracle & coined iconic phrase
WHEN a vital oxygen tank exploded during the Apollo 13 space mission to the Moon, putting the three astronauts aboard in dire jeopardy, Commander Jim Lovell radioed to Mission Control at NASA, “Uh, Houston we’ve had a problem.”
Despite a popular tendency to put the words in the present tense, it has become one of the most famous and oft-repeated phrases in history.



So much so that Jim Lovell, who has died at the age of 97, later joked that his only regret was not trademarking it.
Captain Lovell’s death was announced by NASA today.
The planned flight of Apollo 13 on 11 April 1970 was supposed to be a relatively straightforward mission.
It came after Apollo 11 had successfully landed the first man on the Moon a year earlier and Apollo 12 had shown that it was possible to do so with precision.
The latest trip was less about technology and more to do with scientific knowledge – gathering information and identifying and photographing potential future landing sites.
But it was to turn into a dramatic rescue mission that gripped the waiting world, as NASA flight controllers and engineers improvised a series of procedures to try to bring the astronauts safely back to Earth.
Lovell, who was 42 at the time, was the most experienced NASA astronaut having spent 572 hours in space over three previous missions.
He had been aboard Apollo 8 for the first manned mission to orbit the Moon in 1968.
Now, as commander of Apollo 13, he was going to set foot on it along with his fellow astronauts, John ‘Jack’ Swigert and Fred Haise.
After its launch from Kennedy Space Centre, Florida, all seemed well until almost 56 hours into their journey when there was an explosion.
“I looked up at Fred Haise to see if he knew what caused the noise and I could tell from his expression, he had no idea,” Lovell recalled.
“Then I looked down at Jack Swigert in the command module and his eyes were as wide as saucers.
“And I could see that this was the start of a long, treacherous journey home.”
Swigert saw a warning light and radioed to Mission Control, “Okay Houston we’ve had a problem here.”
When NASA asked him to repeat the message, Lovell chimed in, “Uh, Houston we’ve had a problem.”
It was established that an explosion had ruptured an oxygen tank, causing their supply to escape into space.
The oxygen not only allowed them to breathe, it was critical in supplying the power the ship needed, including steering and lighting.
Some 200,000 miles from Earth and with dwindling resources, they now had to get back home as quickly as they could.
Mission Control instructed the crew to make their way from the command module into the separate landing module – designed for two people to fly down to the surface of the moon.
They turned off all non-critical systems to reduce energy consumption and cut back on drinking water in order to have enough to cool the landing module’s overtaxed hardware.
With no heaters on they had to endure extreme cold and were cramped and uncomfortable.
These conditions needed to keep them alive for an estimated 90 hours, until they could transfer back to the damaged command module for re-entry into Earth’s atmosphere.
On 17 April, after the engineers in Houston succeeded in powering the command module back up, the crew prepared for the final stages of their journey to Earth by jettisoning the lunar module.
Shown live on TV, the BBC presenter Cliff Michelmore announced, “We are now coming to the last moments of Apollo 13 as it begins its re-entry. The best thing we can do now is just to listen and hope.”
In the tense minutes ahead, he watched in silence, chewing his fingernails. His presenting colleague, James Burke had his fingers crossed.
Finally, at 11:53 am, the crew safely splashed down in the Pacific Ocean, near Samoa. Applause and cheers erupted in Mission Control and across the world.
NASA classified the Apollo 13 mission as a “successful failure” because so many valuable lessons were learnt from it.
That included the introduction of a third oxygen tank situated away from the other two that could be used exclusively to provide air for astronauts.



The harrowing story was immortalized in the 1995 film ‘Apollo 13’, starring Tom Hanks as Captain Lovell, in which the real Lovell had a cameo role as captain of the recovery ship, USS Iwo Jima.
Lovell enjoyed the film, based on his 1994 book, ‘Lost Moon’, despite the Hanks mis-quote, “Houston, we have a problem.”
Asked what he thought of Hanks playing him, he joked, “I made him rich.”
Born in Cleveland, Ohio, on 14 March, 1928, James Arthur Lovell Jr. was the only child of James Lovell Sr., a Canadian-born coal furnace salesman and Blanch nee Masek, who was of Czechoslovakian descent.
After his father died in a car accident in 1933, Lovell Jr. lived with his mother at a relative’s home in Indiana before relocating to Milwaukee, Wisconsin where he went to high school.
The tragic loss at such a young age was eased by his mother’s love.
“I didn’t have a father,” he said. “My mother raised me after my father essentially left us and she did an excellent job.”
From an early age, he had a keen interest in flying.
“I was born in 1928, and in 1927, Charles Lindbergh made that famous trip across the ocean, and so for boys of my age through the ’30s, airplanes were the big thing,” he recalled.
He was inspired to join the US Naval Academy by an uncle who had captivated him with his stories of flying biplanes on early aircraft carriers.
Lovell graduated from the US Naval Academy in Annapolis, Maryland in 1952 and undertook flight training at the Naval Air Station Penascola before taking a test pilot training course in which he graduated top of the class.
He had begun dating Marilyn Lillie Gerlach at high school and, while studying at the academy, they went on a date in Annapolis when he suggested they stop at a jewellery shop to look at engagement rings.
“She’s always been mad at me about this,” he later recalled.
“She said, ‘What do you mean? Are you proposing to me?’ I guess I forgot to add the formality to it. I thought it was a given. So I asked, ‘Do you want to marry me?'”
Fortunately for him, she still did and they married on 6 June 1952 and had four children, Barbara, James, Susan and Jeffrey.
In 1962 NASA began recruiting its second group of astronauts intended to fly the Gemini and Apollo programmes.



Lovell spotted the advert in ‘Aviation Week & Space Technology’ magazine and decided to apply.
After being interviewed, he was amongst 32 finalists, later whittled down to nine, who moved to the Houston area that October to undergo training.
Gemini was part of the preparation for Apollo and the intention to land a man on the Moon. Lovell flew in space on Gemini 7 and 12.
While orbiting the moon on Apollo 8, he looked out through the window of his spacecraft and saw Earth, which appeared so small that he could obscure the view with his thumb.
“I thought how insignificant we really all are and yet how fortunate that we have a place to live,” he said, looking back at his life in 2018.
“I began to think that, you know, in reality, we often say that we hope to go to Heaven when we die.
“In reality, we go to Heaven when we’re born. We arrive on a planet with the proper mass that has the gravity that can contain water and an atmosphere – the very essentials for life.
“If you want to really pursue that to the extreme, St. Peter was that doctor you saw when you first opened your eyes. That’s my sort of philosophy right now.
“Enjoy life, take a moment, and look at what you have. Look at Lake Michigan. Feel the breeze on your cheek, and know that God has really given us ability to be here.
“God has given us a stage upon which to perform, and how the play turns out is really up to us.”
He retired from the space programme in 1973.
He had several senior roles in business and served on the board of directors for several organisations but was always open to requests to be interviewed about his time in space.
Jim’s wife, Marilynn, died in 2023 of natural causes, just a year after a documentary was released on Netflix showcasing the Apollo 13 disaster and rescue.
The high school sweethearts had been married for 71 years. Marilynn remains immortalised on the Moon.
During the Apollo 8 mission, her husband had noticed a 4,600-foot-tall mountain between the lava plains of the Sea of Tranquillity and Sea of Fertility.
He thought this an ideal landmark for the upcoming Apollo 11 astronauts and named it Mount Marilyn in honour of his wife.
Although he never managed to set his own foot on the lunar surface, he came to live with the disappointment and appreciated what the Apollo 13 mission became.
“It was an outstanding success in the way people reacted to a crisis and the leadership that was shown and the initiative that was produced,” he said.
“So I have a different feeling about it now.
“I couldn’t think of a better thing to come through to show what we can do if we put our minds to it.”



Southwest CEO sends clear message over controversial change to ‘bags fly free’ policy – and travelers won’t be happy

SOUTHWEST passengers hoping the airline would reverse its decision on bag fees appear to out of luck.
The airline’s CEO has doubled down on the controversial change that axed the “bags fly free” policy – and he’s not backing away.


The Dallas-based carrier sparked fury in May when it started charging for checked bags, ending a decades-long perk that helped set it apart.
Now, CEO Bob Jordan says the shift is working – and he’s pleased with how it’s going.
“The revenue contribution from bag fees has exceeded our expectations so far,” he said during last week’s Q2 earnings call.
“We’ve experienced no negative impact to the operation.”
Southwest, once known for allowing two free checked bags per passenger, now charges $35 for the first bag and $45 for the second.
Flyers who aren’t A-List Preferred or in select business classes are all affected by the new charges.
It’s not just baggage. Southwest also ended its open seating policy this year – another signature feature passengers loved.
The changes came shortly after pressure from activist hedge fund Elliott Investment Management, which demanded Jordan’s removal and blasted the airline’s “antiquated” model.
Despite the backlash, Jordan defended the decision, saying the shift gives travelers more “choice.”
“Customers today want a lot of choice, especially coming out of the pandemic,” he told The New York Times.
“If you don’t follow your customers, you look up one day and your products just aren’t attractive any longer. The move to bag fees is really about choice.”
He added that passengers now have a range of fare options on the website – including a restrictive basic tier that requires users to pay more for perks.
Southwest was the last major US airline offering free checked bags before the shift.
Now, the company expects to bring in an additional $4 billion in profit from new fees and updated fares, The Times reported.
Southwest's recent changes
- Baggage fees introduced – For the first time in over 50 years, Southwest will start charging passengers for checked bags. This applies to tickets purchased on or after May 28, except for top-tier fare classes, certain credit card holders, and elite frequent flyers.
- New economy fare – Southwest will launch a basic economy fare, similar to competitors, offering lower-priced tickets with fewer perks.
- Rapid Rewards changes – Frequent flyer miles will now be based on how much customers spend, rather than the number of flights taken. Flight redemption rates will also shift to a dynamic pricing model, meaning they’ll cost more during peak times.
- Flight credit expiry – Flight credits for tickets purchased after May 28 will expire after one year, or sooner, depending on the ticket type.
- Layoffs and cost cuts – Southwest recently announced its first mass layoffs, cutting 1,750 corporate jobs, about 15% of its headquarters staff, to reduce costs.
- End of open seating – In July 2024, Southwest announced plans to ditch its open seating policy, a core part of its brand for over 50 years, and move to assigned seating with premium options for extra legroom.
- Executive shakeups – The airline parted ways with its chief transformation officer Ryan Green, who warned against baggage fees. It also replaced its long-time finance chief and chief administrative officer earlier this year.
- Route and program cuts – Southwest has cut unprofitable routes, summer internships, and employee team-building events, long-standing traditions the airline held for decades.
Even with Jordan’s upbeat tone, Southwest’s recent earnings report wasn’t strong – and experts aren’t convinced.
A spike in carry-on luggage has reportedly caused major headaches for staff and strained aircraft storage.
Some longtime passengers said they feel misled, especially since Jordan previously pledged the free-bag policy would stay.
“There is officially ZERO reason to fly with you,” one traveler fumed. “Your fares were expensive, but I got free bags and could pick a good seat free.”
Industry analyst Henry Harteveldt didn’t hold back in an interview with CBS News.
“This is how you destroy a brand. This is how you destroy customer preference,” he said.
“This is how you destroy loyalty. And this, I think, is going to send Southwest into a financial tailspin.”
Still, Jordan insisted the company isn’t losing sight of its roots.
“You are going to get great fares on Southwest Airlines, period,” he said.
He added: “We’re not abandoning anybody… it’s all about staying true to who we are – best people, best hospitality, best service – while stretching the model to meet the needs of our customers.”
Stock prices have risen since the policy changes, giving the airline a temporary boost despite the storm.