TRAVELERS should take extra care not to trust everything their airlines text them about flight delays, or they could risk missing trips entirely.
Some major carriers like Delta and Spirit have been reported to send misleading texts that left some travelers rushing to make their take-off times.
Travelers flying with United could risk missing their flights if they follow misleading texts[/caption]
Spirit has a policy that could stop some passengers from getting refunds[/caption]
Flight attendant Tay warned travelers to always get to the airport early[/caption]
According to Tay, a flight attendant who posts travel advice on TikTok, passengers should always show up at the scheduled flight time, even if they’re told it will take off much later.
“I don’t care how many hours it’s delayed,” said the TikToker (@tay_shearer) in the video.
“They may very well still take off at the same time.”
Tay explained that one of her flights she worked that day was intended to be delayed for two and a half hours, but ended up leaving on time.
“I had so many passengers coming up to me today saying they almost missed it because they turned around and went and did something else besides going to the airport,” she said.
The flight attendant said that Delta is an “on-time” airline and wrote that she had missed a flight herself by trusting the delayed departure time.
Airlines are always trying to stay on time throughout the day so they don’t create a string of mounting issues with flights.
Because of this, the carrier could suddenly fix a problem that could have delayed the flight, and jump back to the intended departure time.
One woman who was booked for a United flight claimed that she missed a trip because of a delay mixup.
She said that she didn’t get any “boarding notices or updates” warning her that the flight times would be swapped, according to The Points Guy.
Plus, some flyers say that they’ve missed flights because of this mix-up and haven’t been able to get a refund.
Another family flying with Spirit claimed that their trip was delayed by 35 minutes, so they left the gate to get something to eat.
When they got back to the gate with ample time to board, they were told the doors had been closed, the New York Times reported.
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What’s worse is that, under Spirit’s policy, it is not the carrier’s fault if a flyer misses a departure that was suddenly changed back to the original time.
“In the event of a delay, guests are recommended to remain in the gate area for updates and possible early departures,” Spirit said in a statement, citing a section of its Contract of Carriage.
“Spirit shall not be liable to any guest who missed a flight, which departed earlier than the estimated departure time posted for the delay.”
The U.S. Sun has reached out to Spirit, Delta, and United for clarification on their policies over missing once-delayed flights.
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The flight attendant said that Delta is often on time[/caption]
