DUNKIN’ is now charging customers $1 if they don’t want ice in their drink, but there is a way around it.
To avoid the added cost, you just need to know a simple thing to ask for.
Dunkin’ is now charging customers $1 if they don’t want ice in their drink, but there is a way around it[/caption]
On social media, customers at Dunkin’ have been left shocked that the chain is now charging $1 for no ice.
The truth was revealed in a Facebook post questioning the new policy, charging more for taking something away.
The post shows a flyer in the window of a Dunkin’ restaurant that alerts customers to this charge.
It reads: “Please be advised there is a charge of $1 for no ice in all iced beverages.”
The post caption said: “Dunkin’ Y’all charging $1 for no ice.
“Y’all fill the whole cup with ice literally.”
ICY DEBATE
In the comments, people were equally baffled as to why Dunkin’ would charge this.
One person wrote: “Some won’t even fill the cup all the way if you get a drink with no ice.”
Someone else chimed in: “Dunkin’ y’all sent this out corporately lol. Cause how?
“The drink is 80% ice so I have to pay you for the rest my drink lol.”
And a third added: “Glad I dont go to dunkin.
“I dont ask for no ice to get more, I ask for no ice because I know you dont clean that ice machine and dont want your fungus.”
But there were some who defended the policy, saying that you’re getting more room in your cup without ice.
A comment reminded: “Makes sense. Y’all trying to scam and get more pop. No ice means more product therefore the charge.”
What to do if you’re overcharged
If you are overcharged at a retailer, there are a few ways to get your money back.
If you notice you were charged more than the advertised or posted price, report it to an employee or manager.
Make sure to keep your receipt to show the price difference.
As a shopper, you are entitled to the lowest advertised, posted, or quoted price offered by the store.
If you are charged more than the advertised, posted, or quoted a price, report it to the sales clerk right away. If the sales clerk can’t help, speak to the manager.
Stores must honor a posted price, even if the price has expired.
You are also able to dispute charges with your bank if you notice something suspicious on your statement.
According to Los Angeles County Consumer& Business Affairs
Another defender added: “As a barista there is more product in a drink with no ice……hence the upcharge…….”.
SOLUTION?
There could be a solution to this added charge, although some in the comments remained sceptical.
Someone suggested in the comments that by asking for light ice, you could get around paying the extra $1 because you are still getting ice.
But some stressed that this wouldn’t work at their Dunkin’.
One person said: “I ask for light ice and get charged extra .50 for that and it’s not even filled up all the way I just don’t want a cup with little coffee and over half ice.”
This was backed up by another pessimistic comment.
It said: “At some locations even when you ask light ice they still give you a full cup of ice.”
On social media, customers at Dunkin’ have been left shocked that the chain is now charging $1 for no ice[/caption]
