A FAMOUS tourist spot and luxury hotel has been blasted for its high prices, but some have defended the company.
A customer at the Wynn/Encore Resort in Las Vegas, Nevada shared online how their $29 Salmon Poke lunch shot up to $45, which included an $8 delivery fee.
The customer was forced to pay $16 in extra fees for his meal[/caption]
On the social media platform Reddit, the Wynn/Encore customer revealed the hidden fees they were hit with that nearly doubled their bill.
Their meal cost $29, but after they were charged an extra $8 just to have the bowl brought to them, and an extra 18% tax fee, their cost went up to $37.
Then, after adding on a $5.22 tip and another $3.10 in tax, it brought the total cost to $45.32, which is $16.32 in extra fees on top of the meal itself.
While some were amazed at the $8 delivery charge, others said that it accurately reflected the luxury location.
Others noted that the customer appears to be eating by a pool, which would suggest a pricier meal.
One person claimed that if they are eating at a Wynn/Encore, they should expect the high prices.
They wrote in the comments of the Reddit thread: “You can’t include Wynn/Encore in the price bashing.
“That place isn’t for normal people. If you are staying there or playing there, you know what you’re in for.”
And another added: “You are at the Wynn it’s not exactly known to be cheap.”
HIDDEN FEES
Customers have long complained about hidden fees that were tacked onto their bills without their knowledge.
A restaurant or store could do this for a number of reasons, including for employee benefits or simply to make its prices look artificially lower.
At Jersey Mike’s last month, customers took the chain to task over a 3% surcharge that many believed went straight into the pocket of the franchise owner.
The US Sun reached out to Jersey Mike’s at the time, but did not hear back.
Still, the purpose of this surcharge has not been confirmed by the chain itself.
Dunkin’ is another chain that is often hit with complaints over its hidden fees.
Customers were shocked to see a 3% surcharge for employee retention costs at the chain.
FAKE PRICES
In a separate instance, one diner claimed that 4.25% surcharge on their restaurant bill was initially left off to make the price of the meal appear lower than it was.
The 4.25% charge was called a “Sustainability Surcharge” on the bill.
The diner wrote online: “They don’t want to show the price increase on the menu because it makes an already expensive pasta restaurant look even more expensive so the tariff comes after the fact.
“I talked to the manager and asked him … ‘What if you went to the grocery store and when they rang everything up, the price was higher than what the shelf price was?’”.
The manager then is said to have replied: “It’s amazing what companies are trying to get away with.”
While some were amazed at the $8 delivery charge, others said that it accurately reflected the luxury location[/caption]
