T-MOBILE customers will have to pay an extra $10 every month if they are late on their phone bill, starting from November 1.
This late fee is being increased from the current rate of $7; however, certain state caps in places like Maryland and New York mean some Americans pay less than others.
The late fee for T-Mobile customers is going up from $7 to $10 on November 1[/caption]
T-Mobile is also set for a change in leadership on November 1, when the current COO Srini Gopalan will take over as CEO of the company.
The company has hinted at a few reasons for the price hike announcement.
During a July earnings call, the current CEO, Mike Sievert, emphasized that T-Mobile that the company operates in a “highly competitive environment”.
He also said that T-Mobile’s competitors are rolling out “unprecedented device promotions.”
Recently, both AT&T and Verizon announced price increases for their customers.
T-Mobile customers have reacted poorly to the late fee increase on social media.
On Reddit, one person wrote that while they understood the need for the increase, this added more pressure to American households.
They said: “Obviously this isn’t an issue if you pay your bill on time.
“But now with how everything has gone up, this feels like it’s feeding upon those who might have trouble paying their bill one month or they lose their job and have a hard time paying, etc….”
On the T-Mobile website, the company has encouraged users to set up an AutoPay system if they have trouble paying their bills.
MORE PRICE HIKES
On April 2, T-Mobile announced that it would be increasing certain lines by $5 every month.
This mainly included older plans, but excluded Go5G, Go5G Plus, and Go5G Next subscribers.
At the time, T-Mobile said that this was being done to tackle rising costs.
T-Mobile said on its support account on X: “While most customers are not included, we’re wrapping up the price adjustments that began last year in response to rising costs.
Cellular Sales
Here’s what Joy Dumandan, Consumer Editor with The U.S. Sun, has to say…
T-Mobile is making moves again in the cellular space.
On May 1, 2024, the company announced, “The deal is done!” in reference to its acquisition of Ka’ena Corporation.
The $1.35 billion deal included Mint Mobile.
Mint is a company backed by actor Ryan Reynolds.
Reynolds said he’ll continue his creative role on behalf of Mint.
In April 2020, T-Mobile merged with Sprint. At the time, the deal said it would “deliver a transformative 5G network.”
This time around, T-Mobile’s acquisition of US Cellular touts it as the “country’s largest and fastest 5G network.”
There’s a twist.
Earlier this month, The Wall Street Journal reported on T-Mobile and Verizon both in talks to buy parts of US Cellular.
Now that T-Mobile swooped in, any hope for Verizon to purchase a part appears to be dashed.
T-Mobile’s acquisition of US Cellular must get regulatory approvals, but the companies expect to close in 2025.
“We are still committed to providing low prices and the most value across all plans.”
NEW PLANS
Then, a few months later, in June, T-Mobile announced three new prepaid plans that connect customers to 5G data speeds.
The plans became available on June 24 and offer users unlimited phone calls and texting.
The first plan, called Starter Monthly, costs $45 a month and delivers 15GB of high-speed data.
Unlimited Monthly is described as the “sweet-spot plan”, which includes everything from the Starter Monthly package as well as 5G data.
The third and final plan is Unlimited Plus Monthly, and gives customers all of the unlimited talk, text and 5G data from the first two, and some international benefits.
With Unlimited Plus Monthly, customers can get unlimited talk and text to the US while roaming in Mexico and Canada.
It also includes unlimited texting from the US in 215 international destinations.
On the T-Mobile website, the company has encouraged users to set up an AutoPay system if they have trouble paying their bills[/caption]
