TARGET employees have spoken out on new anti-theft measures rolled out by the company.
The new policy has seemingly divided workers and customers, as the former group point out the confusion caused for shoppers.
Target employees have spoken out on new anti-theft measures rolled out by the company[/caption]
Target has updated its policy to change how it tackles theft in its stores, and employees have mixed reactions about it.
The major retailer has long locked certain items behind glass, like alcohol or even clothing.
For a long time, customers have complained about the delay in having to ask for a certain key to unlock the cabinets in-store.
But now, Target is changing how it uses these glass cabinets, adding a QR code that can be scanned by a hand-held device carried by an employee.
This promises to speed up the process for everyone and keep shoppers happy.
Employees have now spoken out about this QR code system, and while some believe it to be a great idea, others still say it confuses people
One employee wrote on the social media platform Reddit: “This looks amazing, to be honest.”
Whereas some have said that customers get mad when they try to scan the QR codes themselves.
Another comment on the platform read: “It’s so funny to me when guests try to scan it with their own phone and then get mad that it’s not working.”
Each of the new cabinets has a sign on it telling shoppers how it works.
The US Sun has reached out to Target for comment on the updated policy, but did not hear back right away.
ONE POLICY FOR ANOTHER
As one policy is updated at Target, another is taken away, and shoppers are less than pleased.
Target has now ended its beloved price match policy, which told shoppers if they could get a better deal elsewhere.
Instead, prices will only be matched at Target on other Target products, both in-store and online.
Target’s anti-theft measures
Target has implemented multiple anti-theft measures to combat crime in the store.
The retail giant has placed some items behind locked cases, which has resulted in customer backlash.
In April 2024, reports surfaced that it is planning to add TruScan cameras to its self-checkout registers.
Target also added weight sensors to its self-checkout registers in another move to combat theft.
This was revealed thanks to a leaked employee memo released on Reddit.
It said: “Since most price matches happen within Target, we’re adjusting our price match policy to exclusively match our in store, app and Target.com pricing, including Target Plus items.”
A spokesperson also told TODAY last Tuesday: “Target’s Price Match Guarantee, paired with our commitment to being priced right daily, ensures guests get great prices when shopping Target.
“We’ve found our guests overwhelmingly price match Target and not other retailers, which reflects the great value and trust in pricing consumers see across our assortment and deals.”
Shoppers have reacted badly to this news, however.
One person wrote on X: “If the price match policy changes are true I guess it’s one more reason to not shop at your store.
“It’s like you’re actively doing everything wrong to drive customers away.”
“One of the few good things [Target] had left going for it is its price match policy,” another wrote.
